The organization will need to determine the process for patients to receive the Stel Vitals Hub and appropriate devices:
- Central distribution, decentralized or outsourced
- Options for distribution may include:
- Clinic - device and Hub kits available in the clinic and provided to patients prior to visit end
- Emergency Department (ED) - device and Hub kits available in the ED and deployed to patient prior to discharge
- Inpatient Setting - device and Hub kits available on a particular unit and deployed to patient prior to discharge
- Home - device and Hub kits mailed to patient’s home or delivered by community or home health team member
- Will patients keep devices or return?
- Will patients keep hub or return?
If internal:
- Storage location / work space for RPM program and kit distribution
- Par inventory levels for Hubs and devices, and inventory management processes
- Notification process to initiate kit distribution
- Return process for Hub and/or devices (mailer, returned at clinic appointment, keep for future use, pick up by community or home care team)
- policy around unreturned equipment and retrieval attempts
- Establish a cleaning process for returned Hubs and devices
If external:
- Develop communication workflows with selected distribution service vendor